Delivery and Returns
- Royal Mail Standard delivery within the UK is by 1st class post. This is usually delivered within 1-4 working days. But it is NOT a guaranteed service.
- Royal Mail Special Delivery is a guaranteed next day service to mainland UK.
- DPD is a next day courier service to most parts of the mainland UK.
- An item is classed as lost in transit after 14 working days
Rest of World Deliveries.
- Royal Mail International delivery times are Europe 4-7 working days and outside Europe is 10-17 working days.
- International DPD deliveries are from 2-7 days worldwide.
- An item is classed as lost in transit after 21 working days.
We want you to be completely happy with 3D Hair. We are confident you will be amazed by the results. If you any reason you are not entirely happy with the results you see with 3D Hair, then we offer a full 30 DAY MONEY BACK GUARANTEE. Even if the product has been opened and used we will still offer a full refund.
If you wish to return the item them please email us and you will be issued with a returns number. Please email firstname.lastname@example.org and we will issue you a return number. Once we receive the return we will issue you a full refund. If you do not include the rerurn number with your return this may delay the refund or the refund might not be processed to you.
We have a few simple terms and conditions relating to this refund.
- A return number MUST be obtained prior to return.
- email email@example.com to get this return number
- The item can be open and used, but no more than 25% of the product can be used.
- No refund will be granted untill we receive the item you have returned
- We recomend you use an insured method of postiing for the return.
- Any postage costs are non refundable.
If we have sent you the incorrect item, we will cover all postage costs you incur.